Cruise lines can’t avoid that getting on and off their ships at the beginning and the end of their cruise often creates an uncomfortable situation for passengers. Embarkation and disembarkation both have their own unique problems.
During the boarding process cruise lines must get thousands of people through their terminals and on their ships.
That involves a security check with bags and people going through an X-ray machine and a metal detector respectively, and showing documents including their ticket and their passport.
It’s a cumbersome process that’s often made worse by people not sticking to their allotted boarding time.
Getting on the ship, however, at least has the reward that once you get past it, their vacation begins. That makes it easier for people to put up with lines and hassles.
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The Cruise line is expanding the use of technology and adding facial biometric technology at more US ports.
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